Having thorough knowledge of the survey process and understanding how to conduct mock surveys is key to survey readiness and compliance! This session will explain the survey process and discuss in detail the steps to perform mock surveys. In addition, you will learn how having an effective QAPI program can help your agency avoid deficiencies. Join us for this informative webinar to ensure your agency is prepared for your next survey.

Many patients nearing death experience delirium and agitation. This presentation will define these common symptoms and review how they may be indicative of prognosis. Additionally, reversible causes, nonpharmacologic interventions, and pharmacologic interventions will be discussed. Palliative sedation will also be presented as a treatment option for refractory agitation.

Join us to learn:

• Identify common changes exhibited by dying patients.
• Define agitation and delirium.
• Discuss nonpharmacologic and pharmacologic treatment options.
• Review palliative sedation for refractory symptoms.

Dysphagia is common at end of life. New onset difficulty swallowing often presents an opportunity to reevaluate medication risks vs. benefits and medical necessity. Often, formulations and routes of administration must be rotated to maintain patient comfort and quality of life. This presentation will briefly discuss illness trajectories and medication evaluation. Additionally, alternate routes of administration and commonly used symptom management medications will be reviewed.

Objectives
1. Review dysphagia and its impact on medication administration
2. Discuss dysphagia as a part of prognostication and as an opportunity for evaluating mediation appropriateness
3. Highlight non-oral routes of administration and commonly continued medications in the final days and weeks of life

In this webinar, we will drill down on the Hospice Quality Reporting Program (QRP) requirements and explain the impact they have on your agency. HQRP consists of two reporting requirements that use data to calculate performance on quality measures: the Hospice Item Set (HIS) and the Hospice Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey. Join ACHCU and Healthcare Provider Solutions to learn to identify the measures and understand how the data for both the HIS and the CAHPS hospice survey items correlate to clinical practice and improving outcomes.

This webinar will review practical tips for selecting appropriate symptom management interventions for seriously ill patients experiencing physical non-pain symptoms. Nonpharmacologic interventions and appropriate medication selection, based on symptom assessment, will be discussed. Presenter Dr. Ellen Fulp, Director of Pharmacy Education for AvaCare, will also address formulary medication selection for hospice patients with commonly occurring non-pain symptoms.

Objectives:
1. Identify commonly reported non-pain physical symptoms experienced by palliative care patients.
2. Review non-pharmacologic and pharmacologic interventions for commonly experienced non-pain symptoms.
3. Discuss formulary medication selection.

Prescribing cascades and inappropriate medication use are especially harmful to patients with a serious illness. Risks are compounded as patients age. This webinar, presented by AvaCare, will explore rational prescribing and deprescribing as part of good prescribing. Tools for evaluating medication appropriateness in geriatric patients and patients with serious illnesses will be reviewed. Special consideration will be given to over the counter (OTC) medications.

Objectives:
1- Explore rational prescribing and deprescribing
2- Review available tools for evaluating medication appropriateness
3- Discuss OTC utilization and recommendations in the aging, seriously ill population

The number of hospice patients with a cardiovascular diagnosis listed as the principal diagnosis is on the rise. Heart failure patients electing hospice present unique challenges. Medication management after the hospice election may necessitate multiple medication changes. During this presentation, Dr. Ellen Fulp from AvaCare will review heart failure disease progression, identify common issues facing end-stage heart disease patients, and review pharmacologic and non-pharmacologic management options for heart failure patients. Additionally, this webinar will review potential regulatory issues associated with medication selection and payment for heart disease patients. 

Hospice clinicians are not routinely prepared to engage in shared decision making to manage complicated medication profiles after hospice election. Hospice medication lists are often stagnant and do not reflect the changing status of terminally ill patients. This is evidenced by the drug profile being commonly cited on survey deficiencies. Hospices are facing increased regulatory scrutiny surrounding medication profiles after hospice election. These include Medicare Part D leakage and inappropriate medication billing and payments as referenced in 2019 OIG reports and new election statement addendum requirements. 

Objectives:
• Discuss medication appropriateness and rational prescribing
• Review “relatedness” and IDT member roles in ensuring hospice compliance
• Identify key medication-related regulatory updates and concerns facing hospice providers
• Analyze the “Patient Notification of Hospice Non-Covered Items, Services and Drugs” addendum

In the FY 2020 Hospice Wage Index Final Rule, CMS finalized the new requirements for the election statement and an election statement addendum detailing the items, services, or drugs the hospice will not cover. CMS has determined that this information is necessary for patients and their families to have in order to make informed care decisions. During this informative webinar,
Judy Morris from 5 Star Consultants will explain the changes to the Hospice Election Statement and discuss in detail the new requirement for the election statement addendum. Join us to be sure your agency is prepared to comply with the new requirements effective October 1, 2020.

The number of hospice patients with a respiratory diagnosis listed as the principal diagnosis is on the rise. Chronic Obstructive Pulmonary Disease (COPD) patients electing hospice present unique challenges. Medication management after hospice election may involve multiple medications and formulation changes. This presentation will review COPD disease progression, identify common issues facing end-stage COPD patients, and review pharmacologic and non-pharmacologic management options for COPD patients. Additionally, this webinar will review potential regulatory issues associated with medication selection and payment for COPD patients. 

This presentation will review the basic information hospice providers need to know about using methadone as an analgesic for patients living with a serious illness. We will briefly discuss pain assessment and will identify appropriate methadone candidates. This webinar will also discuss the appropriate methadone use, follow-up, and monitoring during hospice care.

Objectives:
1. Discuss the history of methadone
2. Review types of pain and basic pain assessment
3. Discuss the risks and benefits of methadone use
4. Describe the appropriate use of methadone in the hospice population
5. Review dosing and monitoring strategies for methadone

This webinar will review pain assessment and hospice quality measures surrounding pain management during end-of-life care. Additionally, we will differentiate nociceptive and neuropathic pain and identify the appropriate therapies based on clinician assessments. We will review formulary analgesic selection and safe opioid regimen initiation, rotation, and titration.

Objectives:
1. Review pain and pain assessment
2. Discuss hospice quality measures surrounding pain management at end-of-life
3. Differentiate nociceptive and neuropathic pain
4. Identify appropriate analgesic therapies based on clinician assessments
5. Review formulary opioid regimen initiation, titration, rotation, disposal and monitoring

This webinar will review medication appropriateness and the concept of deprescribing for seriously ill patients. Cases will be presented to highlight the need to reevaluate risks vs. benefits of medications over time. This program will also review how to apply available literature to patient cases and communication tips for success.

Objectives:
-Briefly review the concept of medication appropriateness
-Define and discuss deprescribing
-Identify common nonessential medication classes for seriously ill patients
-Discuss effective communication tips for having difficult deprescribing conversations

This webinar will review practical tips for ensuring your patients’ medication regimens are optimal for seriously ill patients. We will review medication selection, identifying nonessential medications, and how to safely discontinue medications for seriously ill patients. This program will also address formulary medication selection for seriously ill patients with commonly occurring symptoms. Lastly, we review the concept of "relatedness" as patients transition to the hospice benefit.
Objectives:
-Examine medication appropriateness and rational prescribing
-Identify medications that are appropriate for cost-effective symptom management
-Review common classes of non-essential medications and how to safely discontinue them
-Determine hospice drug coverage when given patient-specific information, including diagnosis codes and terminal prognosis

Branch Offices/Multiple Locations and Corporate Entities: Survey Implications for Home Health and Hospices

There has been an increase in survey deficiencies in both home health and hospice related to branch offices/multiple locations and how operations are handled. There are also increased survey deficiencies related to how home health agencies and hospices with corporate entities, whether large or small, are handling daily operations. These deficiencies are often at the condition level and come as a surprise to the provider as many have been operating in much the same way for years without deficiencies. This webinar will review the practices that are causing the deficiencies, why they are now being viewed as a deficient practice, and how to revise practices to minimize the risk of survey deficiencies. Examples from actual surveys will be shared.

Preparing for Initial Hospice Medicare Certification Survey

Join Clinical Compliance Educator, Lisa Meadows, as she discusses preparing for survey for Initial Hospice Medicare Certification.

Preparing for an Initial or Renewal Hospice Accreditation Survey

Join Clinical Compliance Educator, Lisa Meadows, as she discusses preparing for an initial or renewal hospice accreditation survey.

After Survey: Developing a Plan of Correction for Hospice

Join Lisa Meadows as she discusses Developing a Plan of Correction (POC) after your ACHC Hospice survey.

ACHC Top Hospice Survey Deficiencies

Join Clinical Compliance Educator, Lisa Meadows, as she goes over the ACHC Top Hospice Survey Deficiencies.

The Role of Volunteers in Hospice

This presentation will review the regulatory requirements for the utilization of volunteers in hospice programs as well as discuss tips for survey readiness.

Hospice Documentation: Painting the Picture of the Terminal Patient

Hospice documentation has come under scrutiny by CMS through both ADRs and UPIC/ZPIC. It is becoming more apparent that rock-solid hospice documentation is the only way to prevent the recoupment of hospice dollars. It's one thing to say that a patient is terminal, but another to prove it in the documentation. This webinar is a bare-bones, back to basics approach to hospice documentation.

Distinction in Palliative Care 

ACHC's Distinction in Palliative Care allows ACHC accredited home health, hospice, or private duty agencies to earn additional accreditation for their palliative care program. Join us as we review what palliative care is, the ACHC Distinction in Palliative Care Accreditation Standards, and how this new distinction can benefit your agency!